常見問題

一般問題

330X-S設定後無法正常飛行或GU-344紅路燈閃爍設定異常時?

如果您使用的是四動以上的遙控器,且沒有接綠色線(不使用遙控器設定感度值),並在設定完後無法正常飛行時,請將綠色感度線接回GU-344的任一未使用的通道,並且重新設定油門行程量即可。(參照下方照片)

但如果你所使用的是四動的遙控器,且沒有接綠線,一樣將綠色感度線接回GU-344的任一未使用的通道,並且重新設定油門行程量即可

NYX

330X 會有誤動作的解決方案

330X 會有誤動作的解決方案原因: 機體的震動頻率干擾到陀螺儀感測器。
方法:
(1) 檢査機體螺絲是否鬆動,若有鬆動現象,請鎖緊。
(2) 若檢查不出原因可改變GU-344 的固定方式
(如圖一), 來減小震動對GU-344的影響。

20112178559
A. 減少吸震海棉數量(4改到3片)
B. 貼硬幣在下方來增加GU-344的重量。
* 注意: 硬幣厚度不可超過海綿的高度
(如圖二)

201121785524

GU-INS 韌體更新說明

GU-INS V1.4韌體更新版本

新軟體改善:
(1) 針對市場上的電變,做了優化,相容性更高

GU-INS V1.3.1韌體更新版本

新軟體改善:
(2) 可自動偵測GA-608 6 & 8軸轉接器的存在若有GA-608,GU-INS會變為控制6 & 8軸,若無則恢復原始四軸。
(3) 對於馬達與ESC的相容性更高

(4) 起飛前多了系統檢視功能;一啟動500X或540H時,MODE會先亮紅燈(馬達發出嗶嗶聲),你必須先晃動機體(三軸都要感測到),
若此時機體sensor有感測到晃動即變成綠燈(馬達發出待命的嗶聲)即可飛行。若晃動機體沒有反應請重新接電!

(5) 雲台校正時的按下set鍵,(如說明書的9、11、13、15步驟)可用發射機的Go home開關完成設定,
以改善按下set鍵時碰觸到GU-INS(原set鍵功能依然存在)。

(6) 燒入新的程式時,MODE燈會熄滅,燒入完成後它會閃爍並恆亮紅燈代表完成(紅燈代表進入系統檢測模式, 請參考以上第(3)點。
※建議將GU-INS取出燒入

保固資訊

Warranty Information

To the general retail consumer
Please note TSH GAUI is the Original Equipment Manufacturer. Your selling dealer should be your first point of contact for any troubles you may be having with your product. Our dealers appreciate your business and welcome the opportunity to provide you with superior customer service.
Many issues can be resolved thru technical support emails. We will also be adding FAQ section in our official website to provide answers on frequently encountered issues.

General Return Policy (for Dealer returns to TSH GAUI)
Customer must first obtain a Returned Merchandise Authorization Number (RMA#) issues by TSH GAUI and Write this RMA# clearly on the return package with your exchange/return or we will not accept or process your return. You must include a detailed explanation on the TSH GAUI RMA FORM which you can download here.
All TSH GAUI products sold are warranted for 30 days to be free from manufacturer defect. Dated proof of purchase must be presented or item will be considered out of warranty.

TSH GAUI shall not in any way or manner be liable to the buyer under this clause unless the following conditions for the installation, use and/or operation of the TSH GAUI product in question are strictly complied with:

1. The TSH GAUI product is installed and operated in accordance with TSH GAUI’s instructions and any manual issued by TSH GAUI in conjunction with the installation and operation of the TSH GAUI product and in accordance with generally accepted industrial practices; and
2. The TSH GAUI product is used under normal conditions for which it is designed; and
3. The TSH GAUI product receives due and proper care and maintenance; and
4. The TSH GAUI product is not subjected to any modification or adaptation which is not authorized by TSH GAUI in writing; and
5. No device, instrument, equipment (either separately or in combination) is installed for use in connection with or as part of the TSH GAUI product, the use or combination of which has not been approved or recommended by TSH GAUI in writing; and

Your selling dealer is your first point of contact for warranty issues. Please contact your dealer for advice BEFORE returning any item. In many cases your dealer can help you solve a problem without return. Return postage is the responsibility of the user in all cases.

You MUST Submit a copy of original, dated receipt, and explanation of the problem with the return. Returned units should be examined by our tech department within 10 days of arrival, and contact made with the dealer to explain the findings.

‧ Include the following in a letter, enclosed with your return package:

FULL NAME:
SHIPPING ADDRESS:
TEL#:
EMAIL ADDRESS:
PayPal Account:

Limits of Responsibility: We accept no responsibility for crash damage. It is impossible to determine for certain whether crash damage was the result of a radio system failure or pilot error. We accept no responsibility for crash damage occurring during the use of a radio controlled model. We accept no responsibility for improper installation of our products. Electrical polarity MUST be properly observed in hooking up electrical components. Fuses must be used with all electrical components where indicated (example: speed controllers).

Disclaimer and Limitation of Liability as to Products Sold

All TSH GAUI products are guaranteed against defects for the period of 30 days. EXCEPT AS EXPRESSLY STATED HEREIN, TSH GAUI makes no representations or warranties, either express or implied, of any kind with respect to products sold. EXCEPT AS EXPRESSLY STATED HEREIN, TSH GAUI expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. By placing an order, you agree that the sole and exclusive maximum liability to TSH GAUI arising from any product sold on the TSH GAUI sites shall be the price of the product ordered. In no event shall TSH GAUI, its directors, officers, employees and representatives be liable for special, indirect, consequential, or punitive damages related to product sold.

Except in respect of death or personal injury caused by TSH GAUI’s negligence, under no circumstances whatsoever shall TSH GAUI be liable to the buyer for any loss or damage whatsoever (including but not limited to loss of profit or the loss of any other form of financial or non-financial benefit; loss of use of or damage to any property; work stoppage; any special, indirect, incidental or consequential loss or damage; costs; expenses; and other claims for compensation), arising out of or in connection with the sale of any TSH GAUI product (including any misrepresentation (unless fraudulent); any breach of an implied or express warranty, condition or other term; or any breach of a common law duty), in an amount exceeding the price of the TSH GAUI product giving rise to the claim, except as expressly agreed in writing by TSH GAUI.

廣告價格規定

Minimum Advertised Price(MAP) Policy

Tai Shih Hobby Corporation (TSH GAUI) has determined that its interests are best served through the adoption and enforcement of a minimum advertised price (“MAP”) policy. This MAP policy is designed to (1) protect reseller margins so that desirable pre-sales and post-sales services and infrastructure can be provided by our channel partners (2) support the TSH GAUI brand as a premium offering; and (3) avoid destructive intra-brand channel conflict.

This policy has been unilaterally adopted by TSH GAUI and will be uniformly enforced.

Policy Coverage
This MAP policy covers all TSH GAUI Partner resellers located globally.

Although resellers remain free to establish their own resale prices, TSH GAUI will, without assuming any liability, unilaterally impose sanctions as described in this policy against resellers who advertise applicable TSH GAUI products at prices below those specified herein.
TSH GAUI will not discuss any conditions of acceptance related to this MAP policy, as it is non-negotiable, and will not be altered for any reseller. MAP applies only to minimum advertised prices and does not apply to the price at which the products are actually sold, or to advertised prices higher than the unilateral minimum resale prices established by TSH GAUI from time to time.

Minimum Advertised Price (MAP)
The current listing of products and applicable MAP prices are published on TSH GAUI’s website and also emailed to Distributors/Dealers from time to time. The products and MAP may be changed from time to time at TSH GAUI’s sole discretion. TSH GAUI resellers are responsible for remaining current with MAP policy, products and pricing. Each advertisement below the MAP will be a violation of the policy.
The MAP policy applies to all advertisements of specific TSH GAUI products in and all media including, without limitation, flyers, posters, coupons, mailers, inserts, newspapers, magazines, catalogs, mail order catalogs, Internet or similar electronic media, television, radio and public signage.

Policy Violations
In the event a reseller chooses not to follow the TSH GAUI MAP policy, sanctions will be unilaterally imposed by TSH GAUI.
Violations of MAP policy shall be determined by TSH GAUI in its sole discretion. TSH GAUI will not accept any communication from a reseller who has violated this MAP policy regarding the violation or the willingness of the reseller to bring its prices into compliance with the MAP policy.

Policy Modifications
TSH GAUI reserves the right at any time to modify, suspend, or discontinue the MAP policy in whole or in part or designate promotional periods during which the terms of the policy change or designate periods of time during which the policy is not applicable. Policy modifications shall be made available on the TSH GAUI official website at http://www.gaui.com.tw

Contact Information
VIOLATIONS OF THIS MAP POLICY SHOULD BE REPORTED TO YOUR SALE CONTACT AT TSH GAUI. HOWEVER, TSH GAUI SALES PERSONNEL HAVE NO AUTHORITY TO MODIFY OR GRANT EXCEPTIONS TO THIS POLICY.
All questions or comments regarding this MAP policy are to be directed to the policy manager at manager@gaui.com.tw.
The policy manager shall be solely responsible for determining whether a violation of the policy has occurred, communicating decisions to resellers regarding the policy and receiving any communication regarding sanctions imposed under this policy.